FAQ 1 • When can I access my unit?
Gate access hours are 24 hours a day, 7 days a week, 365 days a year. Office hours are 9:00 a.m. to 5:00 p.m.
Monday through Friday and 9:00 a.m. to 12:00 noon. on Saturday. AAA Self Storage has 24 hour
access. As long as your rent is current, you may access your unit at any time. You lock it - you keep the key!!

FAQ 2 • What’s the difference between office hours and gate hours?
The resident manager is available to help you during office hours. Gate hours are when your unit can be
accessed. If you require assistance outside of our standard office hours, please contact the Manager.

FAQ 3 • What rental terms are available?
We rent units by the month, so you only pay for the months that you need the space. A tenant that rents for
12 months will receive the 13th month FREE*.

FAQ 4 • Are items insured?
No. Most automobile or homeowner’s insurance policies cover items that are stored in self storage facilities.
However, it is best to check with your agent ahead of time. We do have brochures and contact information
for storage insurance available through an independent insurance agency.

FAQ 5 • What items cannot be stored at AAA Self Storage?
Food • Flammable liquids or fuels • Explosives • Live animals • Illegal drugs

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FAQ 6 • How do I pay my monthly bill?
You have several options to make your monthly payment. We can set up to automatically charge your Visa,
MasterCard or Discover card on your due date. You can pay on site to our resident
manager with credit card, cash or personal check, or you can phone in your credit card payment. AAA Self
Storage accepts all major credit cards.

FAQ 7 • Do you accept deliveries?
Yes, AAA Self Storage will accept deliveries on your behalf once the appropriate paperwork has been
completed. Contact our resident manager.

FAQ 8 • What does having an on-site manager mean for me?
An employee of AAA Self Storage, usually the resident manager, has a house on the site as part of the facility.
The manager is there with help and answers whenever you need them.

FAQ 9 • Can anybody drive onto the property?
Our facility has an electronic gate system that can only be opened after office hours by a security code that is assigned to each individual tenant. The code also allows us to monitor who is entering and exiting the facility after office hours.

FAQ 10 • What is a roll up door?
Roll up doors are standard in our industry. They are accessed by sliding a latch and lifting the door upward.
You maximize your storage space since the doors don’t take up room.

FAQ 11 • What is a drive up unit?
A drive up unit is an outside unit, located on the first floor of the facility. You get the ability to load and unload
your belongings directly from your vehicle. No hallways to negotiate.

FAQ 12 • How far in advance can I book a reservation?
We will book your reservation 30 days in advance.

FAQ 13 • What kind of security do you have?
We have 7’ perimeter barbed wire fencing, digital security cameras, motion detection, computer-controlled entry
gate, our resident manager and excellent lighting.

FAQ 14 • What sizes are available and how do I pick my size?
See our Unit sizes page. Sizes range from 5x5 or 25 sq. feet to 10x40 or 400 sq. feet. Our manager will be happy
to assist you with your size selection.

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FAQ 15 • What does self-storage cost?
The cost of the unit depends on its size. Rates start at $35/month, for specific unit sizes and rates, please call
our manager at 303-776-3629, or Contact us. Our prices are consistently lower than other storage facilities!
Also see our Specials/Discounts/Coupons page.

FAQ 16 • Do I need to provide my own lock?
AAA Self Storage will provide you with a free high security disk lock at contract signing. It is yours to keep and
take with you when you leave, only you have the key. Or you can use your own lock.

FAQ 17 • What other move-in costs/fees are there?
None! AAA Self Storage does not have administrative fees or any other “junk” fees at the time of contract
signing. We do not require a security deposit.

FAQ 18 • Do you have outside/RV storage?
Yes, we have a limited number of spaces for RV, boat, trailer or other vehicle storage.

FAQ 19 • What are the door and ceiling heights and widths of your units?
All of our units have a minimum 7' door height and 8’ or 8 ½’ door widths, allowing most vehicles to drive in
easily. They have a 8’ – 9’ ceiling height with pitched roofs to allow high storage stacking.

FAQ 20 • How wide are the driveways?
All the driveways are a minimum 20’ width. Also we have all concrete driveways to allow heavy truck access
if needed.

FAQ 21 • Do you allow moving truck access for drop off and pick up?
Yes we can allow moving trucks direct access to most of the units.

FAQ 22 • How much notice do I have to give upon leaving a unit?
All units are month to month. Tenant may vacate at any time by notifying the management, they must give
the office a minimum 7 day notice of move out date.

FAQ 23 • Do you offer any discounts for long term rentals?
We rent units by the month, so you only pay for the months that you need the space. A tenant that rents for
12 months will receive the 13th month FREE*.

FAQ 24 • Does the manager live on site?
Yes, the manager lives on site. This means the manager can keep an eye on the facility after hours.

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FAQ 25 • What other security measures do you offer?
Computer-controlled gate access. Digital security cameras. High-security disk locks for all units provided. 7’ barbed wire perimeter fence, motion detection.

FAQ 26 • Do you have packing materials?
Yes, we have a variety of packing materials available for purchase at the property.

FAQ 27 • How do I rent your truck?
We offer a complimentary one day truck rental* at move in. To reserve the truck, please contact the manager for availability at least a week ahead of time. Contact the manager for more information.

FAQ 28 • Do you have a truck for rent?
We have access to reserve a moving truck with advance notice. Contact the manager for more information.

What are the five things you need to know before you rent a storage space?

1. Size up your storage needs:
Our on-site manager is there to help you determine which size best meets your needs. We know your time is valuable, so our efficient, friendly manager will help you get in and get out fast. And we are flexible in meeting your needs, too – so if you need to “right-size” to a larger or smaller space after moving in, it just takes a few minutes to complete the paper work to transfer you to a new space.

2. Does the facility have computer controlled gate protection?
You’ll have added piece of mind that only current storage customers have access after office hours to the facility. Every customer must use an individual pass-code to open the gate before entering and leaving the facility.

3. Is the storage facility located in a flood plain?
(some facilities in Longmont are located in the flood plain) Our facility is not located in a flood plain, and has
excellent drainage.

4. Does the facility have 24 hour access for the tenants? Is facility accessible when you need it?
Our facility has 24 hour access so you can visit your storage during the day and evenings and feel secure at
our well-lighted facility with 24-hour video camera surveillance. Our computer controlled access gate
electronically logs customers in and out and limits access to current customers.

5. Is the facility environmentally friendly?
AAA Storage utilizes “dark sky friendly lighting”, low energy consumption features, and a stormwater
management system that helps keep our local creeks and rivers clean.

Appliances
Tape all appliance doors shut when moving. Wedge doors open in storage. Secure all moveable parts with
paper or wedge. Wrap a paper mat around each item for protection. Freezers, refrigerators, washers and
dryers make excellent packing cartons for bedding, towels and clothing. Always clean your stove before
moving and give utility companies a few days notice to disconnect appliances.

Blankets, Drapes & Clothing
Clean then pack on hangers in wardrobe boxes.

Books
Books are very heavy! Pack them in small cartons, holding weight to under 30 pounds. Line all book cartons
with plastic. Pack books flat so the spines aren't damaged and fill empty spaces with packing paper.

Chairs
Protect all chair legs by wrapping them in packing paper. Leave slipcovers on upholstered chairs and cover
them with plastic covers.

Dishes
Take your time when packing dishes. Wrap each one with packing paper and cushion them in the carton
with crumpled packing paper. Keep dish pack cartons under 30 pounds for easy handling and safe riding.

Lamps
Pack lamp shades in individual boxes with plenty of paper for padding. Lamp bases ride securely in lamp
cartons. For safety, pad them well with towels and blankets.

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Mirrors
Wrap your mirrors in paper mats, place in mirror pack and identify them with your marker pen so you won't
accidentally bang or bump them. Plan to stand them on edge. Never store a mirror pack flat.

Paintings
Wrap paintings in paper mats and mirror packs. Mark them fragile and store them on edge, never flat.

Photographs
To prevent curling, place photographs between cardboard and tape together.

Tables & Other Furniture
If possible, remove legs to conserve space. Extra leaves should be tied together and padded.

Organize Your Storage Unit
• Leave a few inches of space between your items and the wall for better ventilation.
• Gather the things you are least likely to need during the time you are storing your belongings.
Place these things in the room first.
• Store heaviest items on the bottom and lighter items on the top.
• Place cartons so that you can read the label which lists their contents.
• Use dresser tops for stacking cartons and dresser drawers for linens or small, delicate items.
• Place the things you are most likely to need closest to the door for easy access.
• Label boxes.
• Take home a list of labeled boxes for easy reference when you need to locate your goods.
• Do not lean items against walls.
• Leave a walk-way to the rear of your space for easy access.
• Securely latch and lock the door to your storage room when leaving.